Sep 19, 2017
Over the last few months, we’ve made several changes to the game as part of our ongoing effort to build a better, more welcoming experience. These changes include increasing the severity of penalties for poor in-game behavior, adding a reporting system on PlayStation 4 and Xbox One, and piloting a program to notify players via email whenever their reports result in an action.
Next week, we’re taking another step to help reduce unwelcome behavior by implementing permanent bans for Competitive Play. Starting Wednesday, September 27, any player who accumulates three or more seasonal bans may be permanently banned from Competitive Play, removing their ability to participate in any future matches in that mode.
Seasonal bans do not need to be consecutive to qualify for a permanent Competitive Play ban. For example, if a player earned seasonal bans in Seasons 2 and 4, and then earns another ban in Season 7, he or she will be eligible for a permanent ban from Competitive Play as soon as that third seasonal ban is issued. Additionally, neither seasonal bans nor permanent Competitive Play bans will decay or reset over time; once an account is permanently banned, it currently cannot return to good standing.
SEASONAL BAN REMINDER:
In Competitive Play, leaving early or being kicked for inactivity during a match will make you ineligible to join a new competitive game until the original match has been completed or cancelled. Players have the option to rejoin in-progress games; those who do not rejoin will receive a penalty. See below for details.
- If you leave or are kicked for inactivity within the first minute of the game, the entire match will be canceled and you will receive a penalty. The remaining players will receive neither a penalty nor a loss.
- If you leave or are kicked for inactivity after the one-minute mark, you will be given two minutes to reconnect or rejoin the match. If you return, the match will resume normally. If not, you will receive a penalty and the remaining players will be given the option to leave without receiving a penalty (though they will still receive a loss).
Repeated occurrences of leaving early or being kicked for inactivity during a match will lead to restrictions on future competitive matches. As these violations accumulate, access to Competitive Play will be locked for an increasing amount of time. Completing matches without incurring further penalties will eventually return the account to good standing; however, repeated violations can also result in a ban from Competitive Play for the current season—including the forfeiture of any seasonal rewards.
To learn more about our Code of Conduct, click here.